Shipping policy
Shipping Policy – 4 Stones Jewelry
Last Updated: [October 18, 2026]
Shipping Locations
4 Stones Jewelry ships only within the United States.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or holidays.
During high order volume periods, processing may take slightly longer. Customers will be notified of any significant delays.
Shipping Carriers
We ship using trusted carriers including UPS and USPS, depending on the order size, destination, and shipping speed selected at checkout.
Shipping Rates & Free Shipping
- Standard shipping rates apply to most orders.
- Free shipping is available on orders over $2,000 USD.
Shipping costs are calculated at checkout based on order details and destination.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor delivery status.
Signature Requirement
For security and protection of high-value items:
- A signature is required for all orders over $1,000 USD upon delivery.
This helps ensure your jewelry is safely delivered to the correct recipient.
Insurance
- Orders valued at $1,000 USD and above are fully insured during transit.
- For high-value shipments, we take extra precautions to protect your purchase.
If a shipment is lost or damaged in transit, we will work with the carrier to resolve the issue through the insurance claim process.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
If a package is returned due to an incorrect address, additional shipping fees may apply to resend the order.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at:
We will assist in working with the carrier to investigate the issue.
Please note that delivery delays caused by weather, carrier disruptions, or other external factors are beyond our control.
Order Changes
Once an order has been processed or shipped, we cannot guarantee that changes to the shipping address or shipping method can be made.
Contact Us
If you have any questions about shipping or delivery, contact us at:
Location: Staten Island, New York, USA