Refund policy

Return & Exchange Policy — 4 Stones Jewelry

At 4 Stones Jewelry, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are pleased to offer returns, exchanges, or store credit under the following conditions.

Return Window

Customers may request a return, exchange, or store credit within 7 days of receiving their order.

Eligibility Requirements

To qualify for a return or exchange, items must:

Be unworn and unused
Be in original condition
Include all original packaging
Show no signs of wear, damage, alteration, or resizing

Any item that has been worn, damaged, altered, or resized will not be eligible for a refund, exchange, or store credit.

Refunds

Approved returns will be refunded to the original payment method. Please allow several business days for the refund to process after the returned item has been received and inspected.

Exchanges & Store Credit

Customers may also choose to receive:

An exchange for another item if available
Store credit for future purchases

Return Shipping

Customers are responsible for all return shipping costs. We recommend using a trackable and insured shipping service, as 4 Stones Jewelry is not responsible for lost or damaged return shipments.