Contact information
Contact Information – 4 Stones Jewelry
Last Updated: [October 18, 2026]
At 4 Stones Jewelry, we are committed to providing clear and reliable customer support.
Customer Support
You can contact us using the following methods:
📧 Email: 4stonejewelry@gmail.com
📞 Phone: 718-308-7301
Email is our primary support channel for order updates, shipping questions, returns, and general inquiries.
Response Times
- Email responses: 24–48 business hours
- Phone support: Business hours only (Monday–Friday)
- Weekend inquiries may be responded to the next business day
Business Location
4 Stones Jewelry
Staten Island, New York, United States
Please note: This is a business mailing location only. We do not offer in-person shopping or pickups.
What to Include When Contacting Us
To help us assist you faster, please include:
- Your order number (if applicable)
- Full name used at checkout
- A clear description of your question or issue
Important Notice
- We only provide support through our official email and phone number listed above.
- We will never request full credit card details or sensitive account passwords.
- Any communication from unofficial sources should be ignored.
Fraud & Order Verification
For security purposes, we may request additional verification before making changes to high-value orders or addressing suspicious activity.